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Unboxing NotesProdentim what to expect when it arrives

Recording Lot Number and Expiry

By the Unboxing Notes editors / / 2 min read

Short answer. To record lot and expiry, copy the batch code and expiry date from the bottle onto paper or a phone note on the day it arrives, and photograph them. That small habit gives you something precise to quote if you ever need to ask the seller or a retailer about the product.

Key points

  • Write the lot number and expiry date down on arrival day.
  • Photograph the printed area as a backup.
  • Store the record with the packing slip and order email.
  • If the details are missing or unreadable, ask the seller.
  • An expiry date is not a measure of benefit, only a limit on use.

Why bother writing it down?

A lot number identifies the batch a product came from. Without it, a conversation with the seller about a fault is vague, and the seller has little to check against. With it, you can be specific about which bottle you mean.

Print can fade, scuff or sit on a curved surface that is awkward to read later. Recording it on day one costs a minute and avoids squinting at a worn bottle months afterwards.

Where to look on the bottle

Batch and expiry details are often printed near the base, along the side seam or on the bottom of a container, sometimes stamped rather than inked. The seller's pages do not say where to find them on a ProDentim bottle, so we cannot point to a fixed spot.

Turn the bottle slowly under good light. Check any outer carton as well, since some details appear there. If you can find neither, that is useful information to pass on.

  • Base or underside of the container
  • Side seam or edge of the label
  • Neck or shoulder near the cap
  • Outer carton flaps
  • Any separate sticker applied after printing

How to keep a clear record

Write the lot number and expiry date exactly as printed, including any letters and spaces, then add the date you received the parcel and the order reference from the slip. A short note on a phone works, but a paper copy kept with the slip is harder to lose.

Take a photograph of the printed area next to a ruler or the carton so the context is obvious. Back it up somewhere other than the phone you use for everything else.

What to do if details are missing or hard to read

If the lot number or expiry date is missing, smudged or does not match anything on the carton, photograph it and ask the seller in writing what the correct details are. Do not guess a date to fill the gap.

The seller's pages show no storage instructions, so it is also fair to ask how the product should be kept. Keep the reply with your records.

What an expiry date does and does not tell you

An expiry date is the limit the maker sets for use. It says nothing about outcomes, and for a live probiotic the seller's pages give no explanation of how the date is set. Do not take a product past its date.

Anyone who is pregnant, nursing, taking medicines or managing a condition, or who has allergies, should ask a dentist, doctor or pharmacist before starting a supplement. It does not replace brushing, cleaning between the teeth or checkups. Next step: record the details tonight.

Questions readers ask

Do I need the lot number if nothing is wrong?

It is worth having anyway. If a question arises later, you will not be able to retrieve the details from a bottle you have finished or thrown away.

Is the lot number the same as the order number?

No. The order number identifies your purchase and appears on the slip or email, while the lot number identifies the production batch and appears on the product.

What if my bottle has no expiry date at all?

Photograph the bottle, then ask the seller for the date in writing. We would not use a supplement whose expiry cannot be confirmed.

Where is the safest place to keep the record?

Keep a paper note with the packing slip and a photograph backed up elsewhere. Having both means one lost phone does not lose the details.

Talk to a professional. Persistent bleeding, pain, swelling, loose teeth or sores that do not heal need a dentist's attention, not a supplement.

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